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Answers to the questions we've helped customers with most recently.

Why customers choose GRADE MOBILE

Join over 18,000 customers who have trusted GRADE MOBILE for quality refurbished tech, great value and dependable service.

Free tracked delivery

Every order ships free with full tracking, so you always know where it is.

12-month warranty

Every device comes with a one-year warranty as standard, extendable at checkout.

30-day refund guarantee

Not right for you? Send it back within 30 days for a full refund.

Still need help?

Get in touch and we'll sort it. We're available Monday to Friday, 9am to 5pm.

Our assistant is available 24 hours a day. Our team can join the conversation Monday to Friday, 9am to 5pm.

Start chat

Speak to the team on 03300300012

Email the team at contact@grademobile.co.uk

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Copyright © 2026 GRADE MOBILE Refurbished FR. All rights reserved.

Disclaimer: GRADE MOBILE is a trading name of OG EXCLUSIVES LONDON LIMITED registered in England and Wales company number 08955418. OG EXCLUSIVES LONDON LIMITED is authorised and regulated by the Financial Conduct Authority (947743) at address Crossways School Road, Charing, Ashford, Kent, TN27 0JN, and acts as a credit broker and not a lender.

PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, 5 Fleet Place, London, United Kingdom, EC4M 7RD.
PayPal Credit: Terms and conditions apply. Credit subject to status, UK residents only, GRADE MOBILE is an appointed representative of OG EXCLUSIVES LONDON LIMITED for the purpose of credit broking.
OG EXCLUSIVES LONDON LIMITED offers finance from PayPal Credit. We do not receive any commission for introducing customers to PayPal Credit. If you would like to know how we handle complaints and see our regulatory information document please click here.
PayPal Pay in 3: PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. 18+. UK residents only. Pay in 3 is an unregulated credit agreement. Check if affordable and how you will repay. May make other borrowing more difficult or expensive. See product terms for more details.